Privacy Policy
At Lamguard, we prioritize the security of your data as specifically as we prioritize the security of your systems. This document outlines how we collect, process, and protect your information in compliance with international standards.
Introduction
Welcome to Lamguard ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.
This Privacy Policy applies to all information collected through our website (such as https://lamguard.com), and/or any related services, sales, marketing, or events. We have designed this policy to be as transparent as possible, especially regarding our integration with third-party authentication services like Epic Games.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
Personal Data
- Display names and IDs
- Email addresses (if provided via support)
- Profile images
- Authentication Tokens
Technical Data
- IP Address
- Browser type and version
- Device characteristics
- Operating system
How We Use Your Data
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you.
- To protect our Services (Anti-Fraud & Security Monitoring).
- To enforce our terms, conditions, and policies.
- To respond to legal requests and prevent harm.
Epic Games Integration
Our Service utilizes Epic Account Services to provide secure authentication and profile synchronization. By choosing to log in with Epic Games, you authorize us to access specific information associated with your Epic Games account.
Data Accessed via Epic Games:
- User Unique ID (OpenID)
- Display Name
- Account Status
- Linked Connections (if authorized)
Note: We do not receive, store, or have access to your Epic Games password or payment information. All authentication is handled directly on Epic Games' secure servers.
Security & Anti-Cheat Monitoring
As a platform dedicated to integrity in gaming (Lamguard), we may collect specific hardware and software data to prevent fraud, cheating, and unauthorized account access. This includes analyzing running processes, system configurations, and network traffic patterns exclusively related to the game environment.
This data is strictly used for security enforcement and is processed in real-time. We do not use this data for marketing or profiling purposes outside of security enforcement.
Your Privacy Rights
Depending on your location (e.g., EEA, UK, California), you may have specific rights regarding your personal information.
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You can request that we correct any information you believe is inaccurate.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact our Data Protection Officer using the contact details provided below.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
Children's Privacy
We do not knowingly solicit data from or market to children under 13 years of age. By using the Service, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Service. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
Have Questions?
If you have questions or comments about this policy, you may email our Data Protection Officer (DPO).